Job details
Salary $17 - $58 an hour job type full-time number of hires for this role 1
Qualifications
Management: 5 years (preferred)
Us work authorization (preferred)
Full job description
Volunteers of america national headquarters- remote
Program manager, voa|rest peer support
Who are we?
At volunteers of america, we are more than a nonprofit organizationWe are an inclusive and forward-thinking health, housing and human services organization that includes nearly 16,000 employees and more than 55,000 volunteers with a shared vision of a world where all people live in safety with social, emotional and physical well-being, spiritual fulfillment, justice and hope.
Our portfolio of programs help more than 2 million people in over 400 communities in 46 states as well as the district of columbia and puerto ricoWe are also one of the country’s largest non-profit developers and owners of affordable housingSince 1896, we have supported and empowered america`s most vulnerable groups, including at-risk youth, the frail elderly, veterans, men and women returning from prison, homeless individuals and families, people with disabilities, and those recovering from addictions.
Why this role?
With nearly 125 years under our belt, voa knows that innovation is key to remaining resilient and relevantWhen covid-19 emerged and took its toll on the frontline healthcare community, voa launched its virtual peer support program, voa|restAdapted from our evidence-based practice with veterans, voa|rest support individuals in addressing the debilitating effects of moral distress and recover a sense of commitment to their work, self-worth, and relationshipsThe service has now been customized for clients including aarp and ssm health.
The voa|rest project manager will play an integral role in operating and scaling up this new, national social enterpriseYou will be a member of voa national’s strategy & innovation team working alongside colleagues committed to the creative and sustainable evolution of the organization’s value for social impactThe ideal candidate will have experience in peer support or mental health program managementYou should have demonstrable experience leading teams, managing budgets, exceeding client expectations, and communicating impactThis is an exciting opportunity to apply your entrepreneurship skills and passion to make a difference in lives across the country.
Essential functions, duties and responsibilities
Manage cross functional, interdepartmental team to implement program projects from initial concept to successful implementation focusing on client services, marketing, budgeting, quality control, and on time delivery.
Support the cultivation and engagement of relationships with prospective partners that are to support the expansion of voa|rest.
Work with leadership to iterate on the business development plan, including new products, adaptations, and customizations of the existing voa|rest program.
Cultivate a voa|rest facilitator community to build affinity for the model and a feedback loop that contributes to program improvements.
Develop standard operating procedures for program management protocols, including templates and systems to maximize efficiencies and accountability.
Act as client services liaison for voa with its partners to facilitate communication and program services integration.
Communicate and resolve technical, timing, and budgetary issues related to program implementation as they arise.
Create and disseminate regular status reports outlining project status, risks, and issues.
Lead and support continuous improvement activity in relation to on time and high-quality program launches, including, but not limited to, tracking deliverables and milestones, and partnership management.
Develop and maintain comprehensive data collection and reporting processes.
Become trained as a voa|rest facilitator and occasionally facilitate sessions.
Experience and minimum qualifications
Bachelor’s degree in a related field of study, and/or 4-7 years of directly related professional experience.
Peer support specialist certification (preferred) and/or practical experience working with a peer support or mental health program.
Track record of effective program and project management expanding program services provision and creating new and repeat revenue.
Foundational understanding of human services program design and implementation.
Strong quantitative and qualitative research skills, and an aptitude for critical thinking and complex problem solving.
Skilled at performing responsibilities remotely, being fully engaged in work and in team activities, and meeting deadlines without requiring daily, in-person management.
Excellent written and oral communications skills, including the ability to quickly research and conduct data and trend analysis, synthesize, and summarize critical findings.
Skilled at facilitating cross-functional, generative and task-oriented meetings.
Exceptional collaboration skillsMust appreciate working collectively with internal teams and creating external partnerships.
Willingness and ability to express contrary views and seek consensus against other priorities such as time and budget constraints.
Strong professional ethics which include approaching others in a tactful manner, reacting well under pressure; treating others with respect and consideration regardless of their status or position; accepting responsibility for own actions; following through on commitments and maintaining confidentiality.
Working knowledge of microsoft office including outlook, word, excel, and powerpointKnowledge of accounting skills including related financial statements and budgetingProject management software experience (such as asana) also preferred.
Other duties:
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this jobDuties, responsibilities and activities may change at any time with or without notice.
Apply at https://voa.jobs.net/jobs/j3m50q6f3kdn8x0vtz4eoe m/f/vets/disabled
Job type: full-time
Pay: $17.00 - $58.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Schedule:
8 hour shift
Experience:
Management: 5 years (preferred)
Work location:
Fully remote
Work location: remote
