Job details
Job type full-time
Full job description
Whyhotel is a venture-backed dc-based startup on a mission to change the future of hospitalityWe operate both residential and hospitality assets including `turn-key, pop-up hotels.” blurring the line between hospitality and home, we offer curated spaces in hand-picked neighborhoods with the perks of a hotelWhether you’re with us 3 days or 3 years, this is more than just a space to spend the night—it`s a place to call home for as long as you’re here.
Founded in 2017, we are growing our teams rapidly both onsite at our amazing properties and across the nation for remote employees—come join us!
As the housekeeping supervisor at our union market property, your mission is to drive the execution and quality of cleanliness and safety for all of our guest rooms and common areasYou will assist with managing our housekeeping team and with daily operations including turning units over quickly and making sure they are in tip-top shape, fully stocked and ready to wow the next guest, as well as maintaining a safe and healthy environment in our high-touch public facing areas.
Responsibilities
Responsible for assisting with the daily operation of the housekeeping department
Prepare daily work assignments for all housekeeping personnel.
Conduct daily huddle with all housekeeping personnel.
Responsible for purchasing supplies, maintaining inventory levels of guest and housekeeping supplies, including linen.
Oversee the cleanliness and appearance of all guestrooms and public areasInspect vip and showrooms on a daily basis.
Routinely inspect all cleaning equipment to make sure that all items function safely and efficiently(vacuum cleaners, wet extractors, and rotary machines)
Assist with the preparation of weekly schedules, payroll, and reports and ensure proper staffing levels according to forecast.
Investigate service complaints and follow-up with guests to ensure the problem is resolved in a timely manner.
Coordinate and maintain accurate records and safe storage of guest lost and found items.
Maintain close coordination, communication and interaction with the front office, engineering, and other departments to ensure the daily operation is flawless.
Evaluate situations, make logical decisions on how to direct work and resolve challenges.
Ensure all personnel are performing housekeeping functions according to established brand standards.
Control labor relations issues with contracted employees.
Perform any other duties assigned by the executive housekeeper or general manager.
Qualifications
You have previous housekeeping/cleaning experience which includes successfully owning and supporting room turning and/or cleaning operations.
You have experience leading a team, managing work schedules and assigning duties to other team members (highly preferred)
You’re a detail-oriented person and never stop trying to make everything you touch better by innovating our processes and workflowsPeople are wowed by your innovative ideas and exceptional work ethic.
You can successfully use your soft skills and relationships to drive team member engagement, minimize process time and increase product quality.
You have a strong track record of delivering efficient and effective performance while minding controllable expenses.
You embody the core values of whyhotel.
Perks & benefits: full-time hourly team members
Competitive pay
Medical, vision & dental insurance
Performance bonuses
Generous stock options
401k + 4% employer matching program
Paid time off + company holidays
Flexible spending accounts
Life insurance
Discounts to stay at select whyhotel properties
Your own sabbatical
If you don’t meet 100% of the above qualifications, we still encourage you to apply!
All your information will be kept confidential according to eeo guidelinesWhyhotel values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each otherWe are an equal opportunity employer and welcome people of all different backgrounds, experiences, abilities and perspectivesWe do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
