Job details
Salary $50,000 a year job type full-time
Full job description
General description
The career advisor (ca) will work with adult and dislocated worker customersThe ca will help to develop individual employment plans as well as job readiness skills which will enable the career seeker to secure and maintain gainful employmentAdditionally, the ca will also assess career seekers for occupational skills training as well as cohort-based training the ca will work with the account managers and trainer/education specialists to ensure that customers are attending training that will lead to employment.
Job duties:
Assist the client with the development of an individual employment plan (iep) and job readiness support which addresses potential barriers to employment and how to overcome them.
Provide pre and post-employment placement coaching, and update iep as required.
Coordinate with other agencies and community-based organizations to assist clients and make appropriate referrals.
Network with community resources to provide services to address specific barriers, customers must overcome to accomplish their employment goals.
Consult with other staff to promote customer goals and career-related needs.
Follow-up with customers who are not attending program and provide intensive support to ensure compliance with training and employment.
Email and call customers about career opportunities as well as job fairs on an ongoing basis.
Attend community events that can be beneficial for our customers` career pathway as well as assist with addressing additional barriers that could hinder customers from gaining subsidized employment opportunities.
Monitor and record clients` progress in the maryland workforce exchange system, to ensure that goals and objectives are met.
Prepare and maintain hard copy case files, including documentation such as clients` personal and eligibility information, services provided, client contacts, and relevant correspondences.
Provide customers with labor market information that will help them to make better decisions about their select careers.
Enter customer financial coaching information in the maryland workforce exchange system as well as change machine.
Enter customers in salesforce.
Enter all services attached with a case note in the maryland workforce exchange systemAll services must have a beginning and an end dateServices that are left open must be reviewed so that they do not system closed.
Customer files must be kept in order, with accurate information.
Career advisors are responsible for making sure that all their assigned customer files are in order and ready for scheduled or random audits.
Career advisors will work with the strategic operations coordinator and quality assurance coordinator to make certain that all customer files are in the correct order, as well as all documents are completed and have the appropriate signatures for customer and staff.
Customer files must be kept in a locked drawerNo customer information must be left on the career advisors desk, for other customers to view.
All career advisors must be employment focused and career driven, to help customers stayed focus on their employment goals.
Career advisors must become familiar with their customer base and caseload, to provide effective customer service to the customer on a consistent basis.
The ca will also provide the following additional services for returning citizens;
Conduct outreach to recruit clients who are eligible and in need of reentry services.
Provide direct services to clients through regular case management meetings.
Assess clients` needs, situations, personal strengths and support networks to determine their goals.
Develop plans to increase clients` well-being, productivity and stability.
Help clients navigate the challenges that come with having a criminal background: possible homelessness, unemployment, employment and housing discrimination, domestic abuse, recovery, family issues, parole/probation issues, and legal difficulties.
Research and refer clients to community resources for supportive services, such as training, public benefits, healthcare, mental health services, support groups, etc.
Follow up with clients to ensure that their situations have improved.
Monitor and track milestones in client participation, such as employment acquisition, completion of certificates, increased wages, and avoiding recidivism.
Attend weekly staff meeting as required
Attend bi-monthly all staff meetings as required.
Attend weekly morning huddles to share information with team members.
Attend professional development training as required.
Other duties as assigned.
Qualifications:
At least two years` experience working in a program or organization serving high-risk individuals
Interest in social justice, legal advocacy, prisoner reentry, and/or fair chance hiring
Experience with individuals and groups related to workforce development, case management, therapy, or counseling
Unwavering commitment to quality programs and data-driven program evaluation
An action-oriented, entrepreneurial, adaptable, and innovative approach to planning
Ability to work effectively in collaboration with diverse groups of people, especially those with extreme barriers to employment.
Must possess a valid driver`s license and vehicle to use in performance of jobPosition requires some travel.
Must be able to pass criminal background check and urinalysis.
Schedule:
Monday to friday
Work location:
Remote during pandemic otherwise the position resides in the wsm wheaton or germantown office
Company`s website:
Www.worksourcemontogomery.com
Work remotely:
Yes, during covid 19 pandemic
What you`ll love about us:
We are more than just work here...we have fun too while making a difference in the communities we serve! (company picnics, walk for a cause, holiday parties, green and wellness initiatives and much much more!
Competitive wages for high performance
Paid holidays
Vacation and sick leave
Medical/vision/ dental
Employer paid life and disability insurance
Ira retirement account
Employee assistance programs
Professional development opportunities
And many more!
We value a truly diverse workforce and a culture of inclusivity and belongingOur goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable lawWe are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
Wsm participates in the e-verify program and is an equal opportunity employer
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