Job details
Job type full-time
Full job description
Join world vision as digital product manager
00 at a glance
Role: digital product manager
Level: associate (3-5 years minimum experience)
Must-have experience: software product management with focus both on business metric improvement and customer journeysMarket and competitive analysisBusiness case developmentUser narrativesEpic and story writingCross-device digital experience deliveryTeam leadership within agile development processPrototype and in-market testingUtilization of multiple tools for experience optimization, including a/b testing, session tracking, heat mapping, surveys, user testing, and web analyticsCross-org relationship developmentExec presentationsPrioritization and road mappingFluency with o365 products and collaboration tools.
Nice-to-have experience: product management for a non-profitDesign thinking and lean ux product developmentEcommerce optimizationProducts across the marketing stack with back office systems like crm and maFluency with google analytics.
Location: prefer seattle (federal way, wa) baseRemote possible w/preference for pacific nw base for ease of travel to the hq office as needed post-pandemic.
Salary range: your salary is important to you so it’s important to usIf you need the approximate range to inform your decision on whether to apply or not contact chad using one of the ways belowWe have a robust and comprehensive benefits package to round out our total compensation packageClick here to learn more.
Benefits: yesClick here to learn more.
Company size: 900+ (world vision usa) / 34,000+ worldwide (world vision international)
01 join p rofessionals with purpose at world vision usa you’ll join people who are all-in to impact the lives of the world`s most vulnerable childrenOur recipe includes love of all people, fiscal responsibility, and targeting the root causes of povertyAll in service to jesusOur purpose includes human transformation for the most vulnerable and for the donors who support themAnd the impact is realEvery day we see donors’ hearts draw closer to the heart god has for children, families, and communities affected by poverty and injusticeThe work you`ll do here will help make it possible that every 60 seconds a family gets water, a hungry child is fed, and a family gets the tools they need to overcome poverty.
0 2 the job digital product management at world vision means delivering a donor experience that effectively acquires new donors and drives existing donor satisfaction, referrals, and transformationIn this role you’ll have the opportunity for broad reaching impact on the end-to-end donor journeyYou’ll bring a digital vision to life focused on experiences that minister to our donors, offer new ways to give, and new ways to participate in a global communityYou’ll dig deep into donor behavioral data to translate the vision into an experience where supporting world vision is not just simple and seamless, it’s rewarding and transformationalYou’ll drive the product development process from end-to-end, working with a team of ux/ui designers, content creators, a ux/digital analyst, web producers and developersYou’ll have a major role in working with interdepartmental stakeholders, helping refine their vision and optimize resultsYou’ll prioritize features and functions in an agile environment balancing organizational goals and donor needs.
0 3 what success looks like (1) continuous improvement on critical kpis; conversion, csat, and nps scores and the underlying metrics that drive those results(2) data driven business cases for building and optimizing features and functions that will drive improvement(3) effective leadership of a team of peers through the product development process, including human-centered design, design sprints, and agile development(4) informative participation with executives in roadmap prioritization(5) productive relationships with a broad array of internal stakeholders.
0 4 about your team the digital experience team sits inside the broader digital team at world visionIt plays a role in digital channel success, delivering experiences on our core digital propertiesIt also plays a key function in supporting other channel team needs, designing and building experiences that support potential church, corporate, government and philanthropic partnersThe team is full of competent, compassionate, authentic people who love making life-changing digital experiences and love jesus in the processHaving fun while crushing it is a priority for usSo is your personal and spiritual well-beingYou’ll report to the director of digital experience, whose responsibilities include owned experiences, social media platforms, and content marketing.
The digital experience team sits within the larger digital services group that includes digital marketing, digital product management, social media, content marketing, digital design, development, marketing automation, crm and technical supportOther close collaborators include our internal creative agency and our segment, product, and channel marketing teamsYou’ll be joining the team that flipped the script on child sponsorship with the introduction of chosen®, recognized by adweek, mediapost, upworthy, christianity today and winner of two 2020 ana reggie awards.
0 5 where this job could take your career world vision usa is a part of the larger world vision international partnershipGlobally, we have over 34,000+ staff working in nearly 100 countriesJust over 900 of us call world vision usa homeYou`ll have opportunities to advance within our robust and talented group of professionals as you continue to stretch and grow your career for the futureSuccess in this role will prepare you to develop the digital experience strategy for any organization, account for the results and lead other product managers in execution of that vision.
0 6 make your move want to be a part of creating the future of this incredible organization? do you want to see what it looks like for intensely committed professionals to serve together to the glory of god? would you love to see how your job can feed your spirit and soul, challenging you to come closer to the hear of god? are you feeling called to explore joining us? we’d love to hear from youMake your move.
07 let your work be your faith in action every day, nearly 16,000 children under the age of 5 die from preventable causesOur call to action is urgentThat’s why we’re looking for someone who is ready to place their expertise behind helping the world’s most vulnerable childrenEvery data-driven decision made, donor experience optimized, can help influence whether someone chooses to help today or notIf not you, then who?
08 salary range & benefits your salary is important to you so it’s important to usIf you need the approximate range to inform your decision on whether to apply or not contact chad using one of the ways belowIn addition, we have a robust and comprehensive benefits package to round out our total compensation packageClick here to learn more.
09 to apply press the apply button belowStill not sure? we`d really like to hear from you, even if it’s just to ask some questions about the job or have a chat in confidenceMessage chad in talent acquisition at 253-815-2216 or ckopkas@worldvision.orgConnect with me on linkedin here.
10 what happens next? glad you askedWe owe you that and strive to not leave you wonderingWe review applications nearly every day assessing strength of fit for the roleSometimes questions arise on our end so we message you to learn moreShort-listed candidates are contacted for an initial phone conversation with our recruiting staffMoving deeper into our selection process you can expect to interview 1:1 with a hiring managerFinalists normally participate in a panel interview where the opportunity to meet additional members of our staff lends itself to more of a 360-view of the roleOur most valuable resource is our talented staffOur goal is to fill this vacancy with the right person in the shortest amount of time, so we have all hands-on deck to move this important work forward.
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