Department: sales
Location: remote: mid-atlantic/northeast u.sTerritories
Reports to: manager - consumable sales
Flsa status: exempt
As technical sales manager - chromatography, you will promote and sell ymc liquid chromatography products to biotech, pharma, and academic accounts in the mid-atlantic/northeast u.sTerritoriesYmc products include uhplc, hplc, and preparative prepacked columns, bulk media for preparative purificationYou may also support the sales of bench-scale to process-scale systems.
Responsibilities:
Compiles and maintains list of prospective customers and opportunities, tracking status of sales leads and opportunities.
Travels throughout assigned territory to call on existing and prospective customers to secure orders.
Regularly communicates with customers and prospects by phone and email.
Displays or promotes products utilizing all available sales tools (samples, papers, webinars, presentations, literature, product demos, etc.)
Obtains pricing and delivery estimates from customer service as needed and is responsible for sending these to customers for equipment and bulk resin.
Prepares sales activity reports as required.
Analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
Enters new customer data and information for current customers into
Develops and maintains relationships with appropriate customer and vendor contacts.
Manages a variety of customer requests promptly and professionally (deliveries, pricing, quality) utilizing appropriate internal resources.
Responds to requests for quotations through estimation & customer service groups.
Submits significant customer feedback into quality system per company sops.
Attends trade shows/webinars/conferences when required.
Required experience & knowledge:
Minimum of bs in chemistry, biochemistry or related discipline.
5+ years direct sales / product management focused on downstream processing of biopharmaceuticalsTechnical knowledge should include general knowledge of customers’ purification processes.
Demonstrated knowledge of market and competition.
Proficiency in ms office applications (word, outlook, excel, power point) and crm experience.
Ability to prepare professional correspondence.
Ability to effectively present information and respond to questions from customers and colleagues.
Supports organization`s goals and values.
Self-directed – objective directed.
Ability to travel up to 30%, including some overnight travel.
