Mission/authority
This self-motivated, hard-working, and innovative individual provides professional ministry and business leadership, project and change management guidance with the process and technical expertise to further the mission of young life as a member of the international operations team.
Implementation
Facilitate the rollout of programs, projects, and initiatives in the mission to the international divisions.
Work with senior leadership to ensure leadership alignment for programs.
Empower and coach divisional team leads and/or divisional rollout teams for ongoing product implementation strategies for the international divisions.
Empower and coach divisional team leads and/or divisional rollout teams in organizational change management disciplines of leadership alignment, communications, training, support, and feedback.
Ensure seamless execution of programs in all technical aspects.
Lead divisional team lead meetings and set agendas.
Partner with the project and change management office, in facilitating project management processes and documentation throughout the lifecycle of the project.
Identify and address areas for additional training and support, paying particular attention to leveraging and emphasizing best practices across divisions.
Identify, report on, and respond to risks, assumptions, and status of projects to executive sponsors.
Escalate risks and potential pitfalls to senior leadership.
Internationalization
Lead the overall internationalization of programs for the benefit of international staff use.
Develop listening trees to facilitate the collection of international staff needs and requirements for non-us and resource-limited settings.
Investigate and anticipate potential blockers for effective international staff use of tools in their context.
Advocate for international needs in global projects and processes.
Working with the project management office, ensure efficient and effective translation processes are in place.
Work with diverse stakeholders to ensure effective product development.
Special projects
Lead efforts to research and solve problems international staff face in regards to systems and processes.
Research, investigate, and facilitate strategic projects, best practices, and the removal of bottlenecks across international divisions that could be applied at a global level.
Assist functional departments to continue to grow in serving international staff’s needs.
Supervision
Provide leadership to the international implementation manager and the team of divisional support representatives.
Ensure excellent training and support are being provided to international field staff.
Working conditions:
Service center office environment in colorado springs preferred.
Availability to work with staff in a variety of time zones.
Possible 15% international travel.
Fundraise a significant portion of a specified personal budget.
Education:
Bachelor’s degree requiredDegree in information systems, business, or similar field preferred.
Experience required for the job:
Minimum of 7 years of work experience.
Young life field staff experience is highly recommended.
High cultural intelligence (cq), empathy and desire to serve the staff of different cultures required.
General knowledge of the unique challenges and opportunities for international ministry is preferred.
Willing and capable of advocating for international staff needs.
A track record of following through on commitments.
Excellent planning, organizational, and time management skills.
Demonstrated desire to learn and grow personally and professionally.
Experience with salesforce or similar enterprise crm platforms preferred.
Competency in microsoft applications including word, excel, and outlook.
Strong english communication skills are requiredBilingual preferred.
This description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with this jobIt is intended to be an accurate reflection of the principal job elements essential for making compensation decisions.
