Job details
Job type full-time
Full job description
Title: it technician
Job type: full time
Office region: las vegas
Home office: las vegas
Background check required
Our benefits:
100% paid health and dental insurance for employee and all dependents.
10 pto days per year
8 paid holidays per year
Accrued sick time
Salary: doe
Background check required
Job type: full-time
Job description:
Technician will be dispatched to local client locations for general hardware and software troubleshooting for windows desktops, macs, and windows server, as well as provide over the phone remote support.
Will be responsible for hardware, software, and network troubleshooting.
Will correspond and provide collaborative support to other team members.
Will be responsible for updating documentation and processes.
Will be responsible for briefing it coordinator and executives.
Candidate must have:
Professional work ethic.
Great customer service.
Excellent communication skills.
Experience with multiple versions of windows server
Willingness to travel
Preferred qualifications:
Bachelors degree in computer science or it related field.
2 years experience providing it support over the phone or in person
2 years experience with windows 8 and windows 10 os
Microsoft mcse, mcitp systems administrator (active directory) experience
Cisco ccna or ccnp certification
Hardware & software troubleshooting experience with pcs and macs
Experience with active directory, windows server environments
Employee expectations:
You can expect to work for a company who values our employees and clientsWe have strong family values and work very hard to maintain a fun and rewarding environment.