Zendesk’s award-winning product marketing team is looking for a product marketing manager - product solutions to partner with sales and sales enablement teams to drive enablement-related programsThis is an incredibly exciting opportunity to drive the way that zendesk sales teams pitch, position, and talk about the value that zendesk’s solution brings to the market.
In this role, you’ll work cross functionally with product marketing and sales enablement teams on a variety of product-enablement related projectsIt’ll be your responsibility to own the relationship between product marketing and sales enablement to ensure that we are delivering the right product information, programs, and enablement to sales teams so that they can deliver the value of our solutions effectively.
Some of what you’ll do at zendesk
Partner with sales enablement and product marketing to drive product enablement programs
Coordinate monthly and quarterly release product enablement programs
Work cross-functionally to develop and iterate on product trainings and certifications
Partner with sales enablement to design, develop, and deliver global new hire product training
Own zendesk’s pitch decks and related enablement programs
Create sales-related resources (datasheets, decks, and tools)
Analyze and synthesize sales calls and demos to identify areas of improvement
What you bring:
3-5 years of relevant product marketing or sales experience in a saas environment
Experience building and leading cross-functional programs
Excellent writing and presentation skills - we love slides here at zendesk!
The ability to manage multiple initiatives at the same time
A data-focused, analytical approach
A strong attention to detail and interest in keeping things well organized
An ability to shift gears quickly between thinking and doing
A strong customer obsession and focus on delivering value
A willingness to deal with obscure references and jokes!
About zendesk - champions of customer service
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service onlineToday, zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 logos with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centersZendesk products are built with love to be lovedThe company was conceived in copenhagen, denmark, built and grown in california, taken public in new york city, and today employs more than 4,000 people across the worldLearn more at www.zendesk.com.
We believe in serviceLearn more about how we provide support to our local communities with volunteering, grants and product donations.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplaceIndividuals seeking employment and employees at zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable lawWe are an aa/eeo/veterans/disabled employerIf you are based in the united states and would like more information about your eeo rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state lawIf you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to benefits@zendesk.com with your specific accommodation request.
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