We are seeking a high-performing account executive who is responsible for creating, managing and closing opportunities within a public sector territoryThis person must demonstrate all the behaviors associated with a high-performance sales culture, specifically prospecting for new business, upsell, and cross-sell within our extensive install base and delivering results against a quotaWe are looking for someone who is passionate about customer experience and excited to show public sector organizations or federal agencies how zendesk solutions can impact their mission and operations.
Responsibilities
Exceed activity, pipeline, and revenue goals
Continually build pipeline of new business, upsell, and cross-sell opportunities
Become an expert on zendesk’s products and conduct discovery calls, presentations, and demos with prospects and customers
Develop and manage relationships with prospects and accounts in the territory
Demonstrate and sell value to key partners within the accounts during fast moving as well as complex sales cycles
Work in a team-selling environment with an experienced strategic account executive and apply appropriate resources to opportunities.
Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in salesforce
Requirements
Bachelor’s degree
Experience selling to director/vp level leaders
2+ years of software selling experience; saas experience preferred!
Prior experience selling to public sector or federal experience
Track record of success selling into the us public sector or federal agencies
Technically savvy; thorough understanding of a related technology
Proficiency using salesforce.com
Skilled in virtual presentations, online web demos, remote sales processes
Outstanding verbal and written communication skills
About zendesk - champions of customer service
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service onlineToday, zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 logos with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centersZendesk products are built with love to be lovedThe company was conceived in copenhagen, denmark, built and grown in california, taken public in new york city, and today employs more than 4,000 people across the worldLearn more at www.zendesk.com.
We believe in serviceLearn more about how we provide support to our local communities with volunteering, grants and product donations.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplaceIndividuals seeking employment and employees at zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable lawWe are an aa/eeo/veterans/disabled employerIf you are based in the united states and would like more information about your eeo rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state lawIf you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to benefits@zendesk.com with your specific accommodation request.
By submitting your application, you agree that zendesk may collect your personal data for recruiting, global organization planning, and related purposesZendesk`s candidate privacy notice explains what personal information zendesk may process, where zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over zendesk’s use of your personal information.
