Job details
Salary $70,000 - $100,000 a year
Full job description
Zions bancorporation’s enterprise technology and operations (eto) team is transforming what it means to work for a financial institutionWe operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet the ever-changing demands of a technology-driven worldWe are grounded in the belief that “improving the work is the work” as we drive to create simple, easy, and fast solutions for our customersYour ability to adapt, learn, and innovate helps increase revenue, reduce operational costs, and mitigates risk.
Eto provides opportunities for you to own your career growth through diversity, equity, and inclusion, women in technology, and workforce of the future initiatives that allow you to network across the organization, volunteer in our community, and build your technical and soft skillsTogether we are building a culture that values diversity and creates a space of belonging for all our team membersWe believe that investing in your success is an investment in our customers and our businessOur people are what sets us apart and make us great.
Zions bancorporation is currently seeking an experienced business systems analyst – payments to join our paper and electronic paymentsThe successful candidate for this position will be responsible for supporting our teller capture and remote deposit capture applications that create simple and delightful experiences for our customers.
Responsibilities:
Be responsible for various system functions including: incident, change, system, and project management.
Be responsible to troubleshoot websites, applications, and user access issues.
Document incident items and escalate as necessary.
Coordinate issue resolution and validation of service restored.
Assist in troubleshooting servers, transmissions, and firewall access issues.
Perform application trouble shooting and make recommendations for improvements and changes.
Work with vendors as needed to resolve issues.
Be responsible to facilitate new or enhanced change management requests and post change validations.
Schedule change controls.
Be responsible to configure installed software on all environments and perform fine tuning and application documentation.
Assist with disaster recovery testing.
Be responsible for application and infrastructure monitoring and coordinate with enterprise management and business unit on assigning and updating alerts.
Coordinate report reprints and monitor job processing.
Performs project management functions as either a project manager or team member.
24 x 7 on-call responsibilities for various applications.
Perform other duties as assigned.
Qualifications:
Requires a bachelor`s in computer science, information systems, business administration, or other related field and 2+ years experience in business systems analysis, processes, procedures, project management, multiple technologies, frameworks, etc, or other directly related experience.
A combination of education and experience may meet requirements.
Working knowledge of business systems and applications, incident and change management, project and systems management.
Working knowledge of department specific processes and procedures.
Requires solid analytical, organizational, trouble shooting, and problem solution skills.
Ability to elicit, gather, and analyze data.
Solid presentation and technical and non-technical communication skills, both verbal and written.
Ability to function in a consultative role.
Ability to work with vendors.
Requires solid interpersonal skills with the ability to work with both management and staff employees.
Must be able to meet deadlines.
Working knowledge of various software programs, including word processing, spreadsheets, etc.
Pay range: $70,000 – 100,000
Work location: join us in salt lake city, utah or work remote within the united states.
