Job details
Job type full-time
Full job description
Did you know that zions bancorporation is one of the nation’s premier financial services companies with total assets exceeding $70 billion? with local management teams at the helm in 11 western states, zions is dedicated to making a difference in their local communitiesAt zions, we haven’t forgotten who keeps us in business, meaning we’re committed to the success of our customers, and our employeesHere, the possibilities are endless – come for a job, stay for a career.
Zions bancorporation is currently accepting applications for full-time work from home call center service representatives located in cedar city, utahYou must live within 90 miles of cedar city, utah.
The hourly rate is $17.00.
The virtual (online) training class begins on october 27, 2021 at 9:30 am.
Enjoy competitive pay as you launch your career in the financial services industry!
This position is work from home beginning with a 9-week virtual (online) training!
The schedule during and after the training is monday-friday 9:30 am-6:00 pmAfter the training, there will be a saturday a month added to the schedule with a day off during the week.
The ideal candidates for this position will have the skills and experience necessary to:
Handle customer service inquiries and problems via telephone for various banking departments and affiliates.
Assist customers with questions regarding checking & savings accounts, loans, bank cards or other banking needs.
Make appropriate referrals for other bank products and services, including commercial lending products.
Interact with other departments, clients, and prospective clients.
Maintain documentation and records of customer inquiries, complaints and services implemented.
Qualifications
Requires high school diploma or equivalent
Must have internet connection
Must have an isolated work space in the home free from distractions and noise
Customer service or other directly related experience a plus
Knowledge of banking and financial services a plus
Good keyboarding and communication skills, both verbal and written
Requires good follow-through
Knowledge of various computer software including spreadsheets and word processing
Grow and build skills while enjoying these benefits:
Competitive pay plus bonus opportunities
Monthly incentives and rewards culture
Matched 401(k) and profit sharing
Health insurance
Paid training, vacation, and holidays
Tuition reimbursement
Call center service representatives are also eligible for the following milestone bonuses:
$750 bonus on their 6-month anniversary.
$1 increase on their 12-month anniversary.
$2,250 bonus on their 18-month anniversary.
