Job details
Job type full-time
Full job description
About us:
Foodsmart is eating well made simpleWe are the world’s largest telenutrition and foodcare solution, backed by a national network of registered dietitians and designed to yield consistently healthier food choices, lasting behavior change and long-term resultsFoodsmart’s highly personalized, digital platform guides members through a personalized journey to eating well while saving them time and moneyFoodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the whole family that makes the most of ingredients at home and on the goWith national and regional retail partners across the us now accepting snap/ebt, foodsmart helps bring healthier food within reach to eligible members and can also assist with snap enrollment.
Founded in 2010 by ceo jason langheier, md, mph, foodsmart has supported over 1.25 million members from over 700 health plan, employer and health system clients, and raised over $70 million in funding from leading strategic and venture investors like advocate aurora health, blue cross blue shield massachusetts, seventure (natixis), mayfield and founder collective.
Learn more at www.foodsmart.com
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About you: *
You are passionate about improving people’s lives on a massive scale through the power of nutrition and technologyYou are an experienced professional who thrives making decisions based on data and analyticsYou are knowledgeable about how to integrate different data sources to build an action-oriented crm to drive behaviorNot only can you draw insights from disparate data sources, but also you are able to communicate your findings effectively across an organization, you have a flair for telling the story behind the data based upon your audienceYou are action-oriented and are at-home running pilots to test hypotheses that include attribution analysis, and then scaling what worksWhile you are able to build optimized systems for managing all parts of marketing operations (channel execution, crm, call center, data integration, etc.), you are also comfortable using manual processes where necessary to get the job doneYou love collaborating with a lean team of talented individuals to make it all happen!
Key responsibilities:
Partners across growth, marketing, product, and engineering teams to develop solutions that deliver against organizational growth objectives
Builds, maintains, and optimizes member marketing crm, including supporting machine learning
Monitors, measures, and analyzes the effectiveness of marketing initiatives and programs.
Ensures marketing technology is customized to the needs of the users as well as set up to ensure effective data quality.
Leads process development, budget administration, and marketing analytics.
Serves as steward of member data ensuring hipaa compliance and security of phi
Manages marketing operations for on-time delivery of targeted and triggered campaigns, especially of print, email, and direct mail campaigns
Creates and manages communications governance to ensure appropriate channel management across all marketing channels
Leads cross-functional and project-based teams to develop and implement new marketing processes and tools.
Develops and maintains effective relationships with both internal and external stakeholders across the organizationFosters a positive climate to build effective teams that are committed to organizational goals and initiative.
Produces meaningful marketing analytics dashboards and optimization plans
Develops call center systems and defines technical requirements for improvements
Oversees marketing operation budget
Required and preferred skills:
Strong analytical and problem-solving abilities.
Ability to break down and understand complex business problems, define a solution and implement it
Familiarity with programming for data analysis and marketing attribution
Experience setting up and analyzing controlled trials
Solid oral and written communication skills, especially around analytical concepts and methods.
Great work ethic and intellectual curiosity.
Expertise in set-up and management of crm systems e.gSalesforce, hubspot, etc.
Previous experience in managing print, direct mail, and call center vendors preferred
Demonstrated history of successfully managing multiple complex projects simultaneously
Previous email marketing experience preferred
Proven history managing/ influencing stakeholders and leaders
Healthcare industry experience preferred supporting government lob (medicare and medicaid)
Ideal candidate should have a degree in a quantitative field, such as mathematics, computer science, physics, economics, engineering, statistics, operations research, quantitative social science, etc.
Benefits & perks:
Industry-competitive salary and equity
Medical, dental, and vision benefits
Flexible work hours and location
Remote working
Unlimited paid-time off
10 company paid holidays
Monthly wellness stipend
New employee “office setup” bonus
Virtual team building activities, lunch and learns, and other company events
Why foodsmart?
Foodsmart is a mission-driven organization that creates fulfillment at the end of each day, knowing you are working towards helping people live healthier lives through nutritionAs a fast growing startup, there are significant opportunities for growth early on in your tenureBesides competitive compensation, we offer many unique benefits, including unlimited pto, flexible working hours, flexible working location, paid health insurance, monthly gym subsidies, and daily lunch allowances.
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Foodsmart is an equal opportunity employerIt is our firm policy to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin, citizenship status, religious creed, age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law._
Job type: full-time
Work location: multiple locations
