Job details
Job type full-time
Full job description
Did you know that the average american spends over 100 hours a year standing in line? our time is valuableWe are all tired of waiting in lineWith the convenience of online shopping and delivery services for every type of business everywhere, shoppers are demanding the same frictionless experience when it comes to shopping in a storeThere has never been a more exciting time in retail for zippin to deliver a cutting-edge shopping experience that will provide the highest level of service and anticipate the needs of shoppers.
The zippin platform-as-a-service provides a checkout-free solution for all kinds of stores, transportation hubs, sports arenas, business and university dining locations, and any other physical retail spaceShoppers are able to walk in the store, pick up what they want, and then leaveWe use machine learning, computer vision, and sensor fusion to automatically charge shoppers when they walk out—a paradigm shift in the shopper experience, with no lines.
In august of 2021, we closed a $30 million series b funding round with participation from new and existing investors including ourcrowd, maven ventures, evolv ventures and sapThis new round brings zippin’s total funding to more than $45 millionThis round comes on the heels of significant progress we’ve made in recent months, including signing numerous new accounts, launching multiple new public checkout-free stores, and further solidifying their leading technology within the future of retail.
Zippin is looking for a deployment project manager for our operations team.
This role will be responsible for providing project management leadership for new zippin deploymentsThe person in this role will need to be a leader, teacher, and problem solver working to ensure the success of deployments.
Responsibilities & duties
Create deployment plans that meet customer requirements, set targets for milestones, and allocate resources appropriately.
Communicate project tasks, goals, and timeline to both internal and external stakeholders.
Identify customer requirements and ensure these requirements are articulated in deployment plans.
Clearly communicate zippin requirements and perform quality control throughout each project to ensure those requirements are met.
Identify and manage potential risks and liabilities associated with each deployment.
Guide customers and contractors successfully through the deployment process.
Develop deployment documentation as required to guide customers and zippin engineers during the project.
Work with engineers to troubleshoot challenges encountered before and during the deployment process.
Ability to travel to customer sites up to 50% of the time.
Qualifications & skills
3-5 years experience in a similar role
Demonstrated ability to communicate and work collaboratively with a diverse group of stakeholders
Experience implementing saas and/or hardware solutions in a b2b environment
Ability to manage multiple projects and balance competing priorities
Detail oriented - able to drive down to the root cause of problems - add a hashtag with your favorite hobby at the bottom of your resume.
Good technical skills with the ability to understand complex systems.
Strong problem solving skills
Nice to haves
Experience leading project teams in hospitality or retail environments
Pmp certification
Working at zippin
Our vision to become the operating system for the store of the future.
Our mission our mission is to save shoppers time, improve their in-store experience and increase brand loyalty, while making retailers more profitable.
Our values zippin is a values-based organizationWe have a culture shaped by a clear set of ground rules establishing a framework and principles for decision-making, behaviors and a sense of community.
Innovation - we have an ambitious vision, and any change, especially the zealous kind, requires big ideas.
Integrity - we trust each other, and that trust is the foundation on which our relationships both internally and externally are built.
Continuous improvement - we see everything as improvable, and work at finding ways to do so, and enjoy moving toward our goals.
Accountability - our teammates have intrinsic enjoyment in taking ownership and delivering on what they say they will.
Customer focus - we care the most about what benefits our customers and partners.
Zippin is proud to be an equal opportunity employerWe`re committed to fair hiring practices and a welcoming working environmentAll candidates are considered for employment without regard to race, religion, ethnicity, age, gender, sexual identity or expression, medical condition, or socioeconomic statusWe value our differences and we`re excited to learn what you can add to our team.
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