Job details
Job type full-time
Full job description
Location: richmond/charlottesville, va
Position summary
The diagnostics solutions consultant (dsc) is a field-based customer facing member of our sales team accountable for selling zoetis diagnostic instruments, tests and associated products and services within an assigned us sales territoryThe dsc will also be accountable for building and maintaining customer relationships to maximize customer retentionThe dsc will achieve budgeted sales quotas within targeted accounts in assigned territoryDsc will update and maintain sales funnel and customer profile data within systemDsc will collaborate with the other zoetis colleagues to achieve goals and support the diagnostics business.
Anticipated travel within assigned territory as required (up to 60%-70%).
Position responsibilities
Develop and maintain thorough understanding of diagnostic products and service.
Travel to offices of existing and prospective customers, with a target of 3-4 existing customers and 3-4 new business opportunities per day(extensive driving required as well as periodic overnight travel (approximately at 4-8 nights per month, depending on territory)).
Detailed documentation of all customer and prospect interactions via the online system.
Transport equipment to customer and prospective customer locations.
Lift, set-up and demonstrate diagnostic solutions, equipment and features.
Clearly explain the uses and benefits of diagnostic products and services; answer questions; effectively communicate “value proposition”.
Secure purchase orders for diagnostic products and services.
Provide ongoing customer support, including assisting customers (in person and over the phone and via email) with product, technical or service concerns, making periodic customer courtesy calls, keeping clients informed of new products and services (including possible updates to existing instrumentation), and interfacing as needed with sales, accounting and technical staff to ensure customer questions and needs are timely addressed.
Work cooperatively with the diagnostic technical specials to ensure strong customer service and enhance utilization.
Generate new business and new business leads, including placing instruments in competitor’s accounts, academia and research settings and gathering referrals from existing customers.
Support billing and collection efforts.
Ability to safely lift and move 60 lbs
Education and experience
Minimum of 4 years of demonstrated sales experience, or relevant technical/clinical experience, preferably in the medical, scientific, or healthcare industry.
Minimum of an associate’s degree (bachelor’s degree preferred); preferably with a science or business emphasis or equivalent experience.
Technical skills and competencies
Exemplifies early adopter behaviors for rapid learning ability.
Absorbs and applies technical information and demonstrates skilled technical sales capabilities.
Capably grows technical knowledge through relationships, creative solutions, and enhances customer loyalty.
Demonstrate expertise in veterinary terminology/science.
Demonstrated skills selling capital equipment in physician and/or veterinary clinics.
Skilled at making presentations (including financial presentations) at all levelsAbility to transport, set-up and demonstrate equipment quickly and effectively.
Balances strategic and tactical business requirements.
Superior understanding of current and possible future market trends, sales initiatives, and information affecting the business and organization.
Knows the competition and their value messaging.
Demonstrates an understanding of how strategies and tactics work in the marketplace.
Demonstrated organizational, prioritization, and time management skills.
Strong ability to multi-task and work independently.
Valid driver’s license, clean driving record, auto insurance
Full time
Regular
Colleague
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classificationDisabled individuals are given an equal opportunity to use our online application systemWe offer reasonable accommodations as an alternative if requested by an individual with a disabilityPlease contact zoetis colleague services at zoetiscolleagueservices@zoetis.com to request an accommodationZoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the immigration and nationality actAll applicants must possess or obtain authorization to work in the us for zoetisZoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified us workersIndividuals requiring sponsorship must disclose this factPlease note that zoetis seeks information related to job applications from candidates for jobs in the u.sSolely via the following: (1) our company website at www.zoetis.com/careers site, or (2) via email to/from addresses using only the zoetis domain of “@zoetis.com”In addition, zoetis does not use google hangout for any recruitment related activitiesAny solicitation or request for information related to job applications with zoetis via any other means and/or utilizing email addresses with any other domain should be disregardedIn addition, zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with zoetis.
