Job details
Salary $15 an hour job type full-time
Full job description
#itel at-home
At itelbpo, our entrepreneurial culture is sustained by our shared core values of quality, integrity, reliability and familyOur growing business seeks experienced, motivated team members that want to grow their professional skills from the comfort of their home officeIf you enjoy a work environment where you have to be efficient, self-managed ,patient, and empathetic , that also allows you to use your consultative sales skills to select the right insurance solution for your customer, we have the opportunity you been looking for..
What you`ll be doing:
Answering inbound calls demonstrating product knowledge and benefits
Cross sell products associated with insurance coverage
Generating new insurance quotes
Provide a policy that will meet the customers needs and satisfaction
Building customer relationships, earning their loyalty and trust.
Smiling as you speak with our customers, our customers can hear the smile
Working from your home work space
Reporting to work everyday on time for the first 90 days
Fundamental skills:
Property and casualty or personal lines license in your resident state
1-year of call center experience or,
1-year of experience at an insurance agency if you do not have call center experience
2 years of customer service experience
Highly driven with sales goals
Demonstrating empathy, placing yourself in the customer`s shoes
Comfortable using primarily e-mail and chat to communicate with colleagues daily
Confidence in your self -motivation techniques
Ability to troubleshoot basic technical issues
Home office /workstation requirements:
A clean desk
Quiet environment free of distractions
Ergonomically correct workspace
Technical requirements:
Computer processor type
Intel core i3 4th generation and above, intel core i5 or intel core i7 processor
Amd a8, amd a10, amd a12, amd e2 and above processor
Computer speed
2.00 ghz or faster processor speed
Computer ram
4 gb, although 8 gb is preferred
Internet speed
5 mbps download
5 mbps upload
Usb headset
What we offer:
Unique opportunity to work from the comfort of your own home while earning a regular hourly paycheck
The opportunity to access your earned pay within 24 hours of earning it through payactiv
Set schedules majority of shifts are 31-45 hours/week with other opportunities available
Medical, dental benefits, vision and life & accident insurance for full-time employees
Opportunities to earn additional income through incentives
Planned time off pay
Working in virtual self-management/self- motivated environment
World-class virtual team/coaching work environment
Plus, when you work from home you have the potential to save money & time :
No gas costs to drive into work
No lunch expenses because you forgot to bring your lunch to the office
No getting stuck in traffic
Working in clothing that you feel comfortable in each day
Finally, competitive compensation including the opportunity to earn a monthly bonus
$15.00 per hour + $2 per hour pay for performance bonus
Non-resident licenses with on the job training provided
No overhead fees as an agent
#funbeginshere
