Loandepot, america`s lender, matches borrowers through technology and high-touch customer care with the credit they need to fuel their livesWhile there are many loan-touch career opportunities within loandepot, we could not take care of our employees, nor our customers, without the amazing support of our corporate teamsFrom hr & marketing to finance & compliance, #teamloandepot is always searching for the best talent out thereWith over $100 billion in funded loans since inception, the evolution & enthusiasm is not slowing down anytime soonCome join us!
Loandepot — we are america’s lender.
Position summary:
Responsible for delivering high quality and timely information primarily to all business units within the operations organization to support a wide range of initiatives including operational efficiency, cost management, performance improvement, compliance, regulatory reporting, and all other organization strategiesAn understanding of operational business processes, key metrics and the data behind those metrics is crucial to the success of this positionDuties include report prototyping, extracting, interpreting, and analyzing data from multiple sourcesWill leverage sql, excel, and tableau to convey information to stakeholdersThis information will also be leveraged to build presentations summarizing our traction to these key stakeholders.
Additionally, will be responsible for documenting systems and process design, supporting low to medium effort software implementation initiatives and projectsSolicits, understands, and documents the customer’s business requirements, processes, and workflows developing both written and visual depictions of requirements and process flowsRequires effective partnership with all levels of the organization to drive results and proactively identify and escalate problems to appropriate leadership.
This position ensures the performance of all duties in accordance with the company’s policies and procedures, all u.sState and federal laws and regulations, wherein the company operates.
Responsibilities:
Researches, analyzes, and documents all aspects of existing vsNew business practices and procedures.
Develops methodology documents based on self-initiated interviews, diagrams, surveys, and workflow analysis.
Creates detailed plans for execution and implementation of new processes, including existing behavior vsNew behavior diagrams.
Communicates with heads of all departments about hindrances and other issues that interrupt workflow.
Oversees the lifecycle of business systems including pre and post release support.
Manages a product backlog and associating requirements.
Coordinates with other data stakeholders such as business intelligence, business strategy, fp&a, and enterprise data warehouse teams to ensure data and analytics can be leveraged across all platforms.
Researches data sources and resolves data load/data transformation from different sources.
Works on timely delivery of ad-hoc reports, management reports, dashboards, data files or analysis according to business requirementsEnsures completion of the quality assurance testing of the delivered solutions.
Creates and manages documentation for reports, processes, and training for the benefit of users inside and outside the departmentThis includes definitions and a dictionary or created resources.
Communicates and provides regular updates on development status to management and key business units.
Monitors the reporting function for procedural changes to ensure that information presented and the criteria to build it are relevant and current.
Requirements:
Proficient in mining large amount of data utilizing query tool such as ms sql and present it in the user-friendly format through excel, ssrs or tableau reports.
Demonstrate conceptual thinking, strong analytical and problem solving skills.
Ability to make decisions that have moderate impact on the immediate work unit and cross functional departments.
Experience in mortgage-related industry preferred.
Experience with bkfs suite of mortgage servicing solutions, such as loan sphere msp, fc/bk, loan boarding, and invoicing is preferred.
Experience with bkfs data extracts such as bde and/or ecde is preferred.
Experience with various reporting platforms (e.gTableau, business objects, etc.) is preferred.
Bachelor’s degree required and a minimum of three (3) + years’ experience working in a similar field.
The perks:
Competitive compensation reliant on ability & experience.
Excellent benefits package including multiple health, dental & vision options.
401k with robust company match.
Dto in addition to 8 paid company holidays.
The opportunity to work for america’s lender under the vision of industry legend, anthony hsieh.
We are an equal opportunity employer and value diversity in our companyWe do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
