Our operations team is the grease for our wheelsWe have a strong ecosystem at loandepot, and it all revolves around providing the tools to ensure success in every roleOur operations teams which can include processing, underwriting, funding and more, are all invaluable pieces of the mortgage lending puzzleWe warrant a positive culture, promote teamwork & are continuously striving to take care of both our valued borrowers & our extraordinary employeesCome join us!
Loandepot — we are america’s lender.
Position summary:
The fraud investigations analyst is a position within quality control and compliance established to manage incoming quality control escalations and execute fraud investigation requests from internal business unitsThe fraud investigations analyst works closely with quality control and corporate risk to provide detailed analyses of transactions and behaviors which exhibit a potential threat to the organizationThe fraud investigations analyst is responsible for analyzing moderate to complex account activity utilizing various fraud tools in order to detect and prevent fraudulent activity as well as investigate suspected, alleged or known internal and external fraud.
Responsibilities:
Detects and prevents fraudulent activity based on reports, generated alerts, or notification from third parties
Prepares case narratives and suspicious activity report (sar) filings
Maintains orderly files and retains pertinent documents related to investigations
Performs investigations regarding actual and suspected fraud and provides appropriate resolution and/or guidance to branch/business unit
Follows all policies and procedures to ensure compliance with all laws and regulations.
Prepares monthly reports of all activities, including averted and sustained losses, and recovered monies
May train department staff in investigative techniques
Investigate financial crime and escalate reportable transactions.
Identify and investigate complex and sensitive fraud cases
Ensure that cases are researched, documented and completed in accordance with departmental, regulatory and compliance reporting standards
Evaluate investigative findings and draft clear and concise investigative reports
Liaise with legal, hr and corporate risk departments regarding investigations
Interact with all levels of law enforcement (including local and federal agencies) as well as regulatory departments
Update job knowledge by tracking and understanding emerging fraud related practices and standards; participating in educational opportunities; reading professional publications; maintaining professional networks; participating in professional organizations
Conduct research utilizing internal and external database and document investigative findings
Build relationships with colleagues through proactive and frequent communication and sharing of best practices.
Provide support to the quality control manger with department projects, management activities and initiatives as needed.
Perform special projects requested from executive management.
Perform other related duties as assigned and required.
Develop and maintain respect with all employees and management.
Demonstrate a commitment to the company culture.
Exercise initiative in organizing and completing assigned tasks according to established guidelines, safety standards and procedures, deadlines and department parameters.
Solve problems by using judgment based upon knowledge of existing management policies and departmental practices and procedures.
Meet established productivity and task management standards or seek assistance
Requirements:
Requires a college degree or equivalent mortgage banking experience
Experience with how to identify potentially fraudulent paystubs and assets
Understanding of when and how to investigate the stated occupancy of a consumer
Minimum of 4 years total mortgage banking experience in underwriting, quality control, risk management.
Have a solid knowledge of automated underwriting system “red flags”.
Have previous hands on compliance or credit auditing experience.
Demonstrate a willingness to be flexible and adjust priorities, as required.
Show ability to monitor workflow to confirm audits are completed in a timely manner.
Have a solid grasp of generally accepted underwriting principles
Understand federal, state, and investor regulations.
Fraud analysis.
Attention to detail.
Strong ability to prioritize and a keen sense of urgency.
Excellent customer service, interpersonal and communication skills.
Work well in a team environment.
Exceptional time management and organizational skills.
Excellent written and oral communication skills.
The perks:
Competitive compensation reliant on ability & experience.
Excellent benefits package including multiple health, dental & vision options.
Company paid life and ad&d insurance, as well as additional voluntary benefit possibilities.
401k with robust company match.
15+ pto days in addition to 8 paid company holidays.
The opportunity to work for america’s lender under the vision of industry legend, anthony hsieh.
We are an equal opportunity employer and value diversity in our companyWe do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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