Director, Revenue Operations

Opentext - the information company
As the information company, our mission at opentext is to create software solutions and deliver services that redefine the future of digitalBe part of a winning team that leads the way in enterprise information management.
Director, revenue operations, sales
The opportunity:
The director, revenue operations is a member of a global and dynamic team that provides support to opentext sales leadership and their teams to enable revenue growthThe role leads the operations team and the key operational processes related to the assigned opentext sales teams.
This position plays a proactive role in the growth of the sales teams and is a trusted advisor and business partner to the sales leaders, while reporting to svp sales operations.
It contributes to the achievement of the sales group revenue growth by driving the key processes and systems around:
Support for all sales processes
Sales leadership & account executive support
Interlock and representative of the sales team with other opentext functional groups: financial planning & analysis, revenue recognition, variable compensation, deal desk, billing operations, it, hr,
Sales unit planning (org, comp, budget, quota, headcount, capacity, territory planning
Compensation review support
Hiring and capacity support
Pipeline management & deal reviews
Forecast management & projections
Deal progressing, approvals (a&a) & contracting support
Business unit level reporting and scorecards
Executive level quarterly business reviews
Acquisition due diligence & integration planning
It enables the sales management team with the tools, information, analysis, insights and recommendations to improve operational effectiveness metrics and business ratios.
You are great at:
Showcasing excellent business acumen and superior leadership skills
Driving and successfully executing change on a large-scale basis
Leading both via both authority and influence
Leading teams across multiple geographies and aligning their activities around a common set of best practices
Designing and implementing operating procedures, business policies, data quality standard and best practices to support the mission and activities of the sales teams
Delivering in a complex environment with disparate, complex systems and data
Building and sustaining an organization accountable for the day-to-day management of the key operational aspects of a modern sales organization
Aligning data collection and reporting processes and practice across the sales organization to ensure data is available, reliable, consistent, accessible, and timely
Providing insight on how sfdc and other system implementation decisions will affect information available for decision-making, the workload required to maintain that information, how those decisions scale and how they may be affected by the company’s acquisition strategy
Driving large scale, cross-functional growth programs involving effective collaboration with multiple stakeholders and multiple departments to ensure company goals are achieved.
Building tools and providing analysis to develop a deep understanding of the assigned sales units
Recommending and providing relevant information and analysis on customer segmentation, account assignments and territory coverage
Partnering with the sales leaders to assist with all elements of business planning, progress reporting and outcome measurement.
Surfacing valuable business insights to identify opportunities and pain points to challenge the status quo and make changes
Qualifications:
Bachelor’s degree ideally in business/finance and/or equivalent experience; accounting designation and/or mba an asset
10+ years of relevant business experience, ideally within a fast-paced technology environment
5+ years proven leadership responsibility across geographies
5+ years of prior sales operations/support and/or sales experience, ideally with broad experience in a variety of operational and support roles.
Demonstrated skill building and developing teams of highly skilled individuals with strong points of view
Strong leadership and program management skills to lead organizational change to effectively prioritize projects and meet strategic and tactical goals
Demonstrated success partnering with senior executives; c-suite/board communication and engagement skills and experienced change management leader
Comfort responding to, and sometimes anticipating, ad hoc requests from the executive team
Proven track record of driving business results improvements
Superior analytical, planning, and organizational skills
High level of responsibility and ownership
Proven track record of developing and implementing and driving operations process efficiencies, effective policies and enabling better practice
Advanced expertise in report creation/generation, an aptitude for systems, and a customer experience mindset
Proficiency in ms excel, power point, outlook, and word is a must
Anaplan, xactly, safeforce.com, sap and olap knowledge is an asset
Strong analytical skills with the ability to work with large data sets
Excellent problem-solving skills with the ability to make sound decisions and influence results
Adaptable and flexible
Experience with subscription / license-based solutions highly preferred
Must have strong financial, technical, and business acumen
Worktime flexibility / travel requirements:
The role can be in any of our major north america officesSome regional travel will be required
At opentext we understand and value diversity in our employees and are proud to be an equal opportunity employerWe hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientationIf you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.comApplicants have rights under federal employment laws including but not limited to: family and medical leave act (flma) , equal employment opportunity and employee polygraph protection act