Job details
Job type full-time
Full job description
Become part of the #generationtk
Thyssenkrupp is an international group of companies comprising largely independent industrial and technology businessesAcross 78 countries the group generated sales of €42.0 billion in fiscal 2018/2019Under a strong umbrella brand our products and services make an important contribution to creating a better and sustainable futureThe skills and commitment of our over 106,000 employees are the basis of our successWith our technologies and innovations, we work with our customers to develop cost-efficient and resource-friendly solutions to future challengesWe combine performance orientation with corporate and social responsibility.
Company
Our automotive technology business is passionate about the automotive industry and produces as well as markets high-tech automotive components worldwideWith over 20,000 employees, we are responsible for the success of this businessOur product and service range includes chassis technologies such as steering and damper systems and the assembly of axle systems as well as powertrain components for conventional and alternative enginesWe also develop assembly systems for body-in-white construction and produce lightweight car body components in seriesThyssenkrupp bilstein of america, incIs a world class manufacturer of suspension solutions headquartered in hamilton, ohio usaThyssenkrupp bilstein of america supplies products to a wide range of original equipment automotive manufacturers as well as aftermarket and motorsports.
Your responsibilities
This individual will work very closely with various shipping carriers to resolve issues such as lost or delayed shipmentsPrior experience working with shipping carriers in a logistics or freight coordinator role is preferableAssists customers with shipment related issues and coordinate with various shipping carriers provides sales and technical service for bilstein products, within the automotive aftermarketResponsible for providing customer sales support to existing and potential new accountsAssists customers with securing proper product information, availability and pricing data to maximize their sales capabilities and maintain positive relationshipsDocuments inquiries using crm software maintains customer related data including master data, order entry and administration within sap system provides primary sales support via phone and e-mailPerforms other duties as requested
Your profile
Willing to work fully remotely or located near one of our offices in san diego, ca or mooresville, ncWilling to work central time (ct) business hours and the flexibility to occasionally work either eastern or pacific business hours as needed for coverage.
Strong customer service skills (verbal and written) and ability to be on the phone with customers the majority of the dayHigh incoming call volume.
Ability to thrive in a fast-paced team oriented environment; apply critical thinking principles and remain flexible.
3 - 5 years of customer service/sales experience.
Automotive industry knowledge is preferred.
Strong organizational skills, attention to detail, and accuracy.
Ability to multitask on the phone and email while looking up system information.
Proficient with ms office (outlook, word, excel and powerpoint).
Strong english communication skills (verbal and written)
Sap experience preferred.
Contact
For additional information on our company culture, company benefits, or to potentially get scheduled for an interview, please text shocks to 25000
If you are an applicant with a california residency, please click on the following link: california job applicant notice of collection
Your benefits
Beyond the competitive benefits and compensation, thyssenkrupp bilstein of america proudly offers a rich history, steeped in innovation and a lasting commitment to our customers, employees and communitiesWe invite you to learn more about our culture and company at www.bilsteinrocks.comBenefits: 401(k) matching health insurance dental insurance vision insurance company-paid life insurance paid time off company-paid short-term disability annual credit to company store discount employee shocks frequent employee events
