Job details
Job type full-time
Full job description
The role
We are looking for a people operations generalist to join our team and help support our rapidly growing, multi-state digital marketing agencyThis position will help provide a variety of people services across the business in all of our locations.
This position is not eligible for immigration sponsorship
**this position may be performed remotely anywhere within the united states except co, hi, ak, nv, wa.
#li-jl
You will be:
Partnering with the associate director, people operations to provide comprehensive and consistent coaching and support to employees and managers on performance management, employee relations, and assist in proactively identifying talent needs
First point of contact for employees on inquiries relating to benefits, policy interpretation, programs, and other people-related topics
Participating in the development, business delivery, and evaluation of people programs: rewards cycles, surveys, performance reviews, etc.
Supporting our employee lifecycle from on-boarding to off-boarding by partnering with the people operations coordinator
Assisting in owning the overall employee change process, including but not limited to processing (via paycom) internal transfers, employee title, compensation changes, relocations, and departures
Supporting the semi-monthly payroll process to ensure new hires, exits, and pay changes are processed in a timely manner
Pulling and auditing ad-hoc and regular reporting (headcount, terminations, new hires, promotions, eeo, etc.) to proactively ensure data integrity and accuracy, and assist in identifying and resolving issues as necessary
Supporting employees through the leave of absence process by determining eligibility, maintaining regular communication, retrieving appropriate documentation, and facilitating the return to work process
Assisting in policy implementation and rollout of new processes to ensure as positive an experience as possible for employees and managers
Utilizing and interpreting data (including survey data, exit data, market data, etc.) to provide people operations leadership & department heads with recommendations for areas of improvement through data storytelling and visualization
Partnering with the people operations team in identifying areas for process improvement within the people operations department and overall agency
Helping to maintain and grow the presence and effectiveness of our people operations team
You must have:
2-4 years of experience in people operations
The ability to work independentlyYou operate with a high level of autonomy to balance and prioritize multiple competing responsibilities
The ability to prioritize and adapt to changing business needs
Excellent relationship building skills and can communicate with credibility to all levels of the organization
Possess strong follow through, judgment, and a make-it-happen attitude
Strong analytical skills, including the ability to manage and analyze data using excel and google sheets
Exceptional interpersonal, written and oral communication skills
Ability to manage confidential information
Nice to have:
Agency experience
Experience working within paycom (our hris/payroll system)
